Hi, it’s me again, just checking in. Following up. Circling back. Despite the temptation to try this easy follow-up opener, I never recommend that salespeople send “just checking in” emails. The simple reason? They don’t work. It feels like a guilt trip, and doesn’t add new value or pique the prospect’s curiosity. But that doesn’t…
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Stop sending “just checking in” emails. Here are 22 alternatives for your follow-ups
Hi, it’s me again, just checking in. Following up. Circling back. Despite the temptation to try this easy follow-up opener, I never recommend that salespeople send “just checking in” emails. The simple reason? They don’t work. It feels like a guilt trip, and doesn’t add new value or pique the prospect’s curiosity. But that doesn’t…
How I get fired up for my cold calls, insights from my 18 years in sales (+ tips for reps)
When I was in 5th grade, I was voted “Most Reserved” in the yearbook at Dewey Elementary School in Cherry Hill, NJ. I had just moved back to Jersey after bouncing around SoCal. I was a shy kid, nervous about making new friends. No one would expect me to go into sales, a field that’s…
How I get fired up for my cold calls, insights from my 18 years in sales (+ tips for reps)
When I was in 5th grade, I was voted “Most Reserved” in the yearbook at Dewey Elementary School in Cherry Hill, NJ. I had just moved back to Jersey after bouncing around SoCal. I was a shy kid, nervous about making new friends. No one would expect me to go into sales, a field that’s…
Wiki vs. knowledge base – Exploring definitions, challenges, and benefits
When I worked at HubSpot Support, I frequently referenced our knowledge base for product documentation, troubleshooting steps, and how-to guides for assisting customers. I frequently referred to both our internal wiki and our knowledge base; although they have some similarities, there are some clear distinctions. If I needed a refresher on connecting an external domain…
Wiki vs. knowledge base – Exploring definitions, challenges, and benefits
When I worked at HubSpot Support, I frequently referenced our knowledge base for product documentation, troubleshooting steps, and how-to guides for assisting customers. I frequently referred to both our internal wiki and our knowledge base; although they have some similarities, there are some clear distinctions. If I needed a refresher on connecting an external domain…
Leading questions: What they are & why they matter [+ Examples]
Picture this: I’ve just walked in the door and barely put my bags down after a hotel stay. My phone buzzes. It’s a survey from the hotel asking, “How wonderful was your recent relaxing stay with us?” My immediate thought? That’s a classic leading question. Leading questions like that have a knack for steering you…
Leading questions: What they are & why they matter [+ Examples]
Picture this: I’ve just walked in the door and barely put my bags down after a hotel stay. My phone buzzes. It’s a survey from the hotel asking, “How wonderful was your recent relaxing stay with us?” My immediate thought? That’s a classic leading question. Leading questions like that have a knack for steering you…
30+ statistics about sales email subject lines you need to know
When it comes to sales emails, the old adage holds true — you only get one chance to make a first impression. To help you stand out in people’s inboxes, I’ve rounded up a list of sales email statistics to help you shape your subject lines, boost your open rates, and get potential customers to…
30+ statistics about sales email subject lines you need to know
When it comes to sales emails, the old adage holds true — you only get one chance to make a first impression. To help you stand out in people’s inboxes, I’ve rounded up a list of sales email statistics to help you shape your subject lines, boost your open rates, and get potential customers to…